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Steps to Follow
Philips Recall
Important Note:
If you haven’t received your new machine, please note that replacement machines are being sent to patients directly from the manufacturer, Philips Respironics. Impakt Medical does not have any replacement units at this time and we are unable to know or determine when you will receive your replacement.
For Further Assistance
Contact the Patient Hotline
If you have additional questions regarding how to setup or start using your equipment, please call Patient Hotline Support at 833-262-1871 . Agents are available to help Monday – Friday 6:00 am – 2:00 pm PST. Alternatively, you may contact the product support line by email at pcms.support@philips.com
San Mateo Office Now Open
Now Accepting New Patients
Fax: (916) 436- 9054
Find us on Parachute